TAC CENTRE OPENS
24-HOUR REMOTE ENGINEERING AND CUSTOMER SUPPORT CENTER
Westwood,
MA, February 19, 2003
TAC
Centre, Inc., a global telecommunications company,
announced today the opening of its 24-hour Remote
Engineering and
Customer Support Center. Technicians are available
to take customer questions about their telecommunication
systems and any problems they may be experiencing. “This new 24-hour response center will give
our customers better support and faster response time.
It definitely sets us apart from the competition by
redefining customer service,” reports Mike Judge,
Executive Vice President of TAC Centre. The new Remote
Center provides TAC Centre customers access to the
necessary support services that protect their networks
from unnecessary down time.
Through this new response
center, TAC Centre can monitor customer PBX premise
equipment for alarm conditions
as well as environmental changes, such as room temperature
and atmospheric moisture variations, on-site fires,
etc. These safeguards give customers the peace of mind
of knowing that TAC Centre is available for them—whenever
they need us and whatever problems come up.
“While the future of the telecommunications
industry, as we know it, is still uncertain, our customers
can count on TAC Centre, With this 24-hour Remote Engineering
and Customer Support Center we can continue to offer
superior products and service with the same dedication
to detail that TAC was founded on,” concludes
Judge.
TAC Centre is an international telecommunications
solutions company based in Westwood, MA.
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